Customer interview - a private pool with PURION UVC treatment

For many homeowners, the pool in the home garden can provide the necessary cooling during the summer heat or can be an oasis of relaxation or physical exercise especially when one is prevented from traveling for various reasons. However, it can be a long way from planning to implementation.

can be. The topic "water purification" is inevitable and was also considered by Mr. Reitmajer already during the planning.
As a source of information, the Internet provides numerous possibilities for water treatment. However, already at the beginning of the planning the impression arose that the water disinfection with the plants of UV Concept, for the requirements of Mr. Reitmajer, hold the optimal solution ready. In the foreground was in particular the renouncement of chemical additives, above all chlorine. Even though other cleaning systems were discussed, the advantages of water treatment with a UV lamp were finally chosen. Although the own pool system could be used only little so far, the advantage of the UV disinfection was already clearly noticeable. The pH value has to be measured less often and there is no need to handle chemicals at all, even if it is necessary to check the water quality from time to time. According to Mr. Reitmajer, this advantage is particularly noticeable due to the absence of the annoying chlorine smell, which can quickly turn the home recreational oasis pool into an indoor swimming pool.

The installation of the UV water purification system was done by the company itself and was very uncomplicated, according to Mr. Reitmajer. Even if questions arose, one could turn reliably to the customer service of UV Concept, which stood with advice and act to the side and clarified by telephone all open questions. Mr. Reitmajer also ordered the water disinfection system by telephone, as product advice was very important to him with regard to the necessary requirements of the pool system and in order to be able to guarantee optimum water disinfection.

Mr. Reitmajer is still very satisfied and can only recommend UV Concept, both in terms of service and the system itself.

1. What problem did you face for which you now use a UV Concept system?

   Already during the planning of the pool, the topic of water purification was taken into consideration and information was obtained primarily from the Internet. The impression was that the water disinfection systems from UV Concept would fit the requirements perfectly. The main focus was on the renunciation of chemical additives, such as chlorine. The topic of "salt" was also discussed, but the advantages of cleaning with a UV lamp and the absence of the use of other agents were decisive for the purchase decision.

2. What advantages do you gain from using the system?

   Even though the pool system has only been used a little, the advantage of UV disinfection was clearly noticeable. You have to measure the pH value less frequently, even though checking the water quality is still necessary from time to time. The biggest advantage for Mr. Reitmajer is in particular one does not have the smell of chlorine in the nose.

3. How did you find the installation of the plant?
   
   The installation was done by myself and was very uncomplicated. And even if questions arose, you could reliably turn to the customer service of UV Concept, which stood by you with advice and action and clarified all open questions by phone.

4. How did the purchase of the system proceed?
   
   The system was ordered by phone, especially because of the product advice regarding the necessary requirements of the pool system to ensure optimal water disinfection.

5. Would you recommend UV Concept to a friend?

   Mr. Reitmajer is still very satisfied and can only recommend the service and the system itself.