Customer interview - a private pool with PURION UVC treatment

For many homeowners, a pool in the garden at home can provide the necessary cooling during the summer heat or be an oasis of relaxation or physical exercise when they are unable to travel for various reasons. However, it can be a long way from planning to implementation.

be a long way. The topic of "water purification" is unavoidable and was also taken into account by Mr. Reitmajer during the planning stage.
The Internet provides a wealth of information on water treatment options. However, even at the beginning of the planning phase, the impression was created that water disinfection with UV Concept systems would provide the optimum solution for Mr. Reitmajer's requirements. The main focus was on dispensing with chemical additives, especially chlorine. Even though other cleaning systems were discussed, the decision was ultimately made in favor of the advantages of water treatment with a UV lamp. Although their own pool system had only been used a little so far, the benefits of UV disinfection were already clearly noticeable. The pH value has to be measured less frequently and there is no need to handle chemicals at all, even if it is necessary to check the water quality from time to time. According to Mr. Reitmajer, this advantage is particularly noticeable due to the absence of the unpleasant smell of chlorine, which can quickly turn a home oasis pool into an indoor pool.

The installation of the UV water purification system was carried out by the company itself and was very uncomplicated, according to Mr. Reitmajer. Even when questions arose, the customer service team at UV Concept was always on hand to provide help and advice and clarify any unanswered questions over the phone. Mr. Reitmajer also ordered the water disinfection system by telephone, as it was very important to him to receive product advice regarding the necessary requirements of the pool system and to be able to guarantee optimum water disinfection.

Mr. Reitmajer is still very satisfied and can only recommend UV Concept in terms of both the service and the system itself.

1. What problem did you face that you are now using a UV Concept system for? 

   The topic of water purification was already taken into account during the planning of the pool and information was primarily obtained via the Internet. The impression arose that the water disinfection systems from UV Concept would fit the requirements perfectly. The focus was on avoiding chemical additives such as chlorine. Salt" was also discussed, but the advantages of cleaning with a UV lamp and the absence of other agents were decisive for the purchase decision.

2. What advantages do you gain from using the system? 

   Even though the pool system has only been used a little so far, the benefits of UV disinfection were clearly noticeable. You don't have to measure the pH value as often, even though it is still necessary to check the water quality from time to time. The biggest advantage for Mr. Reitmajer is that you don't have the smell of chlorine in your nose.

3. How did you find the installation of the system?
   
   We did the installation ourselves and it was very straightforward. And even when questions arose, you could always turn to UV Concept's customer service team, who were there to help and advise you and clarify any unanswered questions over the phone.

4. How did the purchase of the system go?
   
   The system was ordered by telephone, in particular due to the product advice regarding the necessary requirements of the pool system in order to ensure optimum water disinfection.

5. Would you recommend UV Concept? 

   Mr. Reitmajer is still very satisfied and can only recommend both the service and the system itself.