Customer Interview - a private pool with PURION UVC treatment

For many homeowners, the pool in their own garden can provide the necessary cooling during the summer heat or, especially when travel is hindered for various reasons, be an oasis of relaxation or physical exercise. However, from planning to implementation, it can be a long journey.

The topic of "water purification" is unavoidable and was already considered by Mr. Reitmajer during the planning phase.
The internet provides numerous options for water treatment as an information source. However, from the beginning of the planning, the impression was that water disinfection with the systems from UV Concept offered the optimal solution for Mr. Reitmajer's needs. The focus was particularly on avoiding chemical additives, especially chlorine. Even though other cleaning systems were discussed, the decision was ultimately made in favor of the advantages of water treatment with a UV lamp. Although the pool system has only been used a little so far, the advantage of UV disinfection was already clearly noticeable. The pH value needs to be measured less frequently, and handling chemicals is completely avoided, even though checking the water quality is necessary from time to time. This advantage is particularly noticeable to Mr. Reitmajer due to the absence of the disturbing chlorine smell, which can quickly turn the home oasis pool into an indoor pool.

The installation of the UV water purification system was done by himself and was very uncomplicated, according to Mr. Reitmajer. Even if questions arose, one could reliably turn to the customer service of UV Concept, which provided advice and assistance and clarified all open questions by phone. Thus, Mr. Reitmajer also ordered the water disinfection system by phone, as product advice regarding the necessary requirements of the pool system and to ensure optimal water disinfection was very important to him.

Mr. Reitmajer is still very satisfied and can only recommend UV Concept, both in terms of service and the system itself.

1. What problem did you face for which you are now using a system from UV Concept? 

   Already during the planning of the pool, the topic of water purification was considered and primarily researched on the internet. The impression arose that the water disinfection systems from UV Concept would perfectly fit the requirements. The focus was on avoiding chemical additives, such as chlorine. The topic of "salt" was also discussed, but the advantages of cleaning with a UV lamp and the absence of other agents were decisive for the purchase decision.

2. What advantages do you gain from using the system? 

   Even though the pool system has only been used a little so far, the advantage of UV disinfection was clearly noticeable. The pH value needs to be measured less frequently, even though checking the water quality is still necessary from time to time. The biggest advantage for Mr. Reitmajer is particularly that one does not have the smell of chlorine in the nose.

3. How did you find the installation of the system?
   
   The installation was done by ourselves and was very uncomplicated. And even if questions arose, you could reliably contact the customer service of UV Concept, who were there to help with advice and action and clarified all open questions over the phone.

4. How did the acquisition of the system go?
   
   The system was ordered by phone, particularly due to the product advice regarding the necessary requirements of the pool system to ensure optimal water disinfection.

5. Would you recommend UV Concept? 

   Mr. Reitmajer is still very satisfied and can only give a recommendation, both for the service and the system itself.